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Services marketing : Integrating customer focus across the firm

Publisher: New Delhi TMH 2008Edition: 4th.Description: xxvii,743 p.ISBN: 9780070660076.Subject(s): MARKETING SERVICES | MARKETING MANAGEMENT | CUSTOMER RELATIONSHIP MANAGEMENTDDC classification: 658.8

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Item type	Current location	Call number	Status	Notes	Date due
Books	Amity Central Library Amity Central Library, Noida	658.8 ZEI- S (Browse shelf)	Available	AIBS B27448
Books	Amity Central Library Amity Central Library, Noida	658.8 ZEI- S (Browse shelf)	Checked out	AIBS B16440	03/27/2020
Books	Amity Central Library Amity Central Library, Noida	658.8 ZEI- S (Browse shelf)	Available	AIBS B27542
Books	Amity Central Library Amity Central Library, Noida	658.8 ZEI- S (Browse shelf)	Available	AIBS B35669
Books	Amity Central Library Amity Central Library, Noida	658.8 ZEI- S (Browse shelf)	Checked out	AIBS B35742	03/27/2020
Books	Amity Central Library Amity Central Library, Noida	658.8 ZEI- S (Browse shelf)	Checked out	AIBS B27484	03/16/2020
Books	Amity Central Library Amity Central Library, Noida	658.8 ZEI- S (Browse shelf)	Available	AIBS B27516

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Bitner, Mary Jo | Gremler, Dwayne D

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