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Customer Relationship Management : An Indian perspective

Publisher: New Delhi Excel books 2005Description: v,208p.ISBN: 8174464565.Subject(s): India--Relationship Marketing | Marketing Management | Relationship Marketing--IndiaDDC classification: 658.812.0954

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Item type	Current location	Call number	Status	Notes
Reference	Amity Central Library Amity Central Library, Noida Reference	658.8120954 CHA- C (Browse shelf)	Not For Loan	AIBS 5175
Books	Amity Central Library Amity Central Library, Noida	658.8120954 CHA- C (Browse shelf)	Available	AIBS 5176
Books	Amity Central Library Amity Central Library, Noida	658.8120954 CHA- C (Browse shelf)	Available	AIBS 5177

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Previous	658.8120954 BAG- I Impact of customer relationship management (CRM) on customer satisfaction and loyalty in Indian Banking	658.8120954 CHA- C Customer Relationship Management : An Indian perspective	658.8120954 CHA- C Customer Relationship Management : An Indian perspective	658.8120954 CHA- C Customer Relationship Management : An Indian perspective	658.8120954 NAG- C Consumer Acceptance for IT-Enabled Banking Services in Tier-I Cities of India	658.8120954558 ANJ- R Relationship between profitability and customer satisfaction towards services provided by public sector bank:	658.812095456 The mediation of customer satisfaction on the relationship between service quality and customer loyalty: Private hospital in Delhi and NCR	Next

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