CRM Handbook : A Bussiness GuidE to customer relationship management
By: Dych , Jill.
Publisher: New Delhi Pearson Pub. 2002Description: xxiv, 307 p.ISBN: 9788178085685.DDC classification: 658.812 0202| Item type | Current location | Call number | Status | Notes | Date due |
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Books
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Amity Central Library
Amity Central Library, Noida |
658.812 0202 DYC- C (Browse shelf) | Available | AE 48926 |
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| 658.812 Secrets of customer | 658.812 Secrets of customer relationship | 658.812 Simple ways to make your customers happy | 658.812 0202 DYC- C CRM Handbook : | 658.812 0954 AHM- A Analytics for Customer Attrition Management in Indian Telecom Industry | 658.812 21 Customer service excellence | 658.812 21 Customer Service Excellence |
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