Service Quality and its Impact on Up-Selling and Cross-Selling: A Study of Indian Telecom Retail Environment
By: Rohit Mohan.
Contributor(s): Uniyal, Dwarika Prasad guide | Rai, R.S. guide.
Publisher: Noida, Uttar Pradesh Amity Business School (ABS) 2020Description: xix, 116p.ISBN: A0130313013.Subject(s): RETAILING MANAGEMENT--INDIA--ENVIRONMENTAL ASPECT | MARKETING MANAGEMENT | MARKETING SERVICE--QUALITY CONTROLDDC classification: 658.870954| Item type | Current location | Call number | Status | Notes | Date due |
|---|---|---|---|---|---|
Books
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Amity Central Library
Amity Central Library, Noida |
658.870954 ROH- S (Browse shelf) | Available | PHD 902 |
Uniyal, Dwarika Prasad guide | Rai, R.S. guide
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