Impact of customer relationship management (CRM) on customer satisfaction and loyalty in Indian Banking
By: Bagla, Ramesh Kumar.
Contributor(s): Singh, Anurupa B. guide | Laroiya,S. K. guide.
Publisher: Noida, Uttar Pradesh Amity University (Amity Business School) 2019Description: xxii; 144p.ISBN: A0130313018.Subject(s): BANKING-CUSTOMER RELATIONSHIP-INDIA | CUSTOMER SATISFACTION | Doctor of Philosophy (Management) | Doctor of Philosophy (Management)DDC classification: 658.8120954| Item type | Current location | Call number | Status | Notes | Date due |
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Books
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Amity Central Library
Amity Central Library, Noida |
658.8120954 BAG- I (Browse shelf) | Available | PHD 426 |
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| 658.812024150 OWE-P CUSTOMER RELATIONSHIP MANAGEMENT-PSYCHOLOGICAL ASPECTS | CONSUMER PSYCHOLOGY | 658.812024150 OWE-P CUSTOMER RELATIONSHIP MANAGEMENT-PSYCHOLOGICAL ASPECTS | CONSUMER PSYCHOLOGY | 658.81205 JOU- J Journal of Services Research | 658.8120954 BAG- I Impact of customer relationship management (CRM) on customer satisfaction and loyalty in Indian Banking | 658.8120954 CHA- C Customer Relationship Management : An Indian perspective | 658.8120954 CHA- C Customer Relationship Management : An Indian perspective | 658.8120954 CHA- C Customer Relationship Management : An Indian perspective |
Singh, Anurupa B. guide | Laroiya,S. K. guide
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